UVdesk
Open-source · self-hostable · replaces 1 SaaS tool on os-alt
uvdesk/community-skeleton · stale · ★ 18.6k · last commit 7mo ago · 77 open issues
License: MIT
Good fit for E-commerce support teams that want order-context shown alongside the ticket without extra plugins.
Weak at UI feels more 'tickets' than 'shared inbox' — a different mental model than Help Scout if email-conversations are your primary metaphor.
In a terminal? npx -y github:SolvoHQ/os-alt-cli helpscout prints
the Help Scout comparison table including UVdesk.
how the CLI works →
Replaces these SaaS
- Help Scout · Customer support helpdesk / shared inbox
Pull `webkul/uvdesk` from Docker Hub. UVdesk has a Help Scout migration module in its Marketplace — install via Composer, supply API credentials, and it pulls tickets, customers, and KB articles. Native e-commerce integrations (Shopify, Magento, WooCommerce) make it a fit for online retailers leaving Help Scout.
README badges for the SaaS this replaces
Maintainers and forks: drop a badge in your README to link readers from the SaaS-comparison page back to your repo.
FAQ
Is UVdesk actively maintained?
Slowing — last commit 7mo ago. Counted as stale (between 90 days and 1 year since the last commit).
What does UVdesk cost to self-host?
UVdesk is free and open source under MIT. Typical self-host VPS cost: $5-10/mo VPS.
Which SaaS does UVdesk replace?
UVdesk is listed as an open-source self-host alternative to: Help Scout.